Internet Privacy Statement
Our Privacy
Statement explains how we protect the privacy of information about our consumer
customers and manage it carefully when providing products and services. The
following sections describe the Internet-specific privacy practices governing
Olympus Prime.com and its use by consumers, and supplements our corporate
Privacy Statement.
This statement is effective as of October 1, 2009.
How We Gather
and Manage Information Online
When you use our
online products and services, we may collect technical information about your
browser, contact information, and customer survey feedback. We use this
information to respond to your requests, personalize our online services and
improve our site to make it more responsive to your needs. Refer to the topics
below for more detail on the tools we use to better serve our customers' needs.
When you visit our site, you do so anonymously unless you specifically choose to
provide us with information that identifies you personally, for example through
emails, applications for products or services or by accessing your online
accounts. If you do provide us personally identifiable information, that
information will be protected by advanced security measures designed to preserve
the confidentiality and security of your transactions
Cookies
You'll notice this
term used across the Internet to describe bits of information that some Web
sites create when you visit their sites and then store on your computer. A
cookie is unique to the computer you are using and can only be read by the Web
site that placed it on your desktop. Cookies are a basic way to identify the
computer you happen to be using at the time, and do not identify you
personally. They cannot be used to obtain data from your hard drive, your email
address or personal information stored on your computer. Cookies do not contain
viruses
How Olympus Prime Uses Cookies
We use cookies for
various reasons—these are specified below:
·
To facilitate online transactions, we use session
cookies. Session cookies are necessary if you want to login to Online Services,
navigate between the different services, and transact using services such as
Online Banking. Session cookies do not remain active after you log off the
service, which requires their use. Session cookies are also automatically
deleted whenever you close all open Web browser windows.
·
To help you navigate and interact with the content
on our site more efficiently, we also use session cookies. For example, session
cookies may save you from having to enter the same information twice during an
online session. These cookies also help us keep track of how you arrived at
certain content, so that we can adapt the presentation of subsequent content to
ensure it is relevant to your situation.
·
To personalize your Web site experience, we may create cookies
that help our site remember your preferences when you return at a later time and
present customized products and services that may be of special interest to you.
Unlike session cookies, which do not remain active after you log off a site,
these cookies remain on your computer after you log off. You can delete these
cookies from your computer at any time.
·
To evaluate our Web site, we may use cookies to
facilitate online surveys or to track how visitors use our site, such as which
pages are viewed the most or identify the most common navigation paths. This
information is used to improve the content, usability and functionality of our
Web site. Although these cookies remain on your computer after you log off, you
may delete them from your computer at any time.
·
To evaluate the effectiveness of Olympus Prime
advertising placed on our site or elsewhere on the Internet, we may use cookies,
tracking tags, or other related tracking technology to track responses to our
advertisements or "banner ads." When you click on the ad at another Web site,
you may be taken to Olympus Prime.com to obtain more information on the
advertised product or service. The cookie or tracking technology used with the
ad does not identify you personally or store any personally identifiable
information but provides us with information such as the Web site where the ad
was placed, which specific ad was in use at the time, and the most common
navigation paths on our site from the ad. Although these cookies remain on your
computer after you log off, you may delete them from your computer at any time.
·
Customer Protection—We also use cookies to
enhance risk analysis and fraud detection. We evaluate unique customer behavior
to assist in alerting you when we notice suspicious activity.
Cookies—We Want You to Know
Although we do not
collect any personally identifiable information, or store personal information
in cookies, we may contract with other companies to assist us in setting cookies
or tracking technology for the purposes described above, and compiling and
analyzing anonymous ad or Web site response information. These companies are
prohibited by legal agreement from using the information they gather for their
own purposes or from sharing this information with others.
Do you have to accept cookies?
No, you can disallow
cookies by making the appropriate selection from your browser options to inform
you when cookies are set or to prevent cookies from being set. You should
understand, however, that cookies are required to login and navigate within the
Online Services area. Therefore, if you set your browser options to disallow
cookies, you may limit the functionality we can provide when you visit our site.
Protecting Children's Privacy
We respect the
privacy of your children, and we comply with the practices established under the
Children's Online Privacy Protection Act. We do not knowingly collect or retain
personally identifiable information from consumers under the age of 13.
For more information
about the Children's Online Privacy Protection Act (COPPA), please visit
www.ftc.gov/.
Email
Communications
Email to Olympus Prime
When you send us an
email, we use your email address to reply, and for a limited time we may store
your email address, your message, and our response for quality assurance
purposes. We may also do this to meet legal and regulatory requirements.
Email From Olympus Prime and Your Preferences
We often use email
to inform customers about products, services or product enhancements that may be
of interest. You will have the opportunity to opt out of future marketing
messages with each marketing email you receive from Olympus Prime. Please note
that your choice not to receive marketing messages will not affect preferences
you may have previously set for Olympus Prime account and subscription based
email services such as newsletters, rate notifications or account updates, nor
will it affect important service messages regarding your online accounts that we
may need to send you from time to time through our secure message site.
We will send you
email servicing messages only when necessary or at your initiation to quickly
deliver important product enrollment, account or service information potentially
requiring action on your part.
When you receive
such messages from Olympus Prime, they will be clearly marked as coming from
Olympus Prime and will not request confidential information such as a social
security number, account number, user id, password, and/or access code to be
provided and sent back through unsecured email.
IP Addresses
When you log on to
Online Services, you pass through a "firewall" we use for security purposes. As
you pass through it, we may identify the Internet Protocol (IP) address
associated with the device you are using, such as a personal computer or
handheld device. The IP address does not identify you personally, but it may
allow us to identify the device you're using. In certain instances, we may also
obtain other information to allow us to better identify you as an Online
Services customer. We may retain this information in case we ever need it for
reasons related to the protection of information about customers and/or
security.
Working with Other Companies
We work with a
number of other companies to ensure that we are providing the value and service
you expect from a leader in financial services.
Service Providers on the Internet
Occasionally you
will notice on Olympus Prime.com that services are "Powered by" or "Provided by"
content providers or technology service partners. We contract with these
specialists to help us serve you better. We're highly selective in choosing
these companies, and they are only allowed to use customer information for the
purpose of providing the services we've contracted with them to provide.
Co-branded and Alliance Relationships
Olympus Prime has
established relationships with other parties on the Internet to bring you the
benefit of products and services we may not offer. We offer you access to these
other companies either through the use of hyperlinks to their sites from our
site, or by offering "co-branded" sites in which both Olympus Prime and the
other company share the same URL, domain name or pages within a domain name on
the Internet and the names or logos of both companies are displayed. Generally,
we do not own the co-branded sites and alliance companies and therefore do not
control how those companies use any information you supply them. It's important
that you review their privacy policy to understand how they manage any
information you supply them. However, if you are providing information to
Olympus Prime, we will always adhere to our Privacy Statement.
Linking to Other Web Sites
Links to third-party
sites are provided for your convenience. Such sites are not within our control
and may not follow the same privacy, security, or accessibility standards as
ours. Olympus Prime neither endorses nor guarantees offerings of the third party
providers, nor is Olympus Prime responsible for the security, content or
availability of the third-party sites, their partners, or advertisers. We
encourage you to review the privacy policies of third parties before providing
information on their sites.
Security Standards
Protecting personal information online is vital. We
go to great lengths to see that your transactions and personally identifiable
information are confidential, secure, and protected from loss, misuse,
alteration or destruction.
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